Technical Writing - Wurman's LATCH Concept of Organizing Information For Technical Documentation

Technical writing has its mechanical aspects that need to be mastered. A good technical writer must know how to use English effectively as well as various software products to produce acceptable technical documents.

But I wish technical writing was that simple. The hardest part comes before one even sits down in front of a computer to type the first word.

The hardest part in documenting anything is organizing the information in a way that makes sense from the user's point of view.

Technical Writing - Wurman's LATCH Concept of Organizing Information For Technical Documentation

If, for example, you are documenting a software package, are you going to introduce installation first, configuration next, and operation the last?

Or are you perhaps going to introduce the way software is installed in different factory sites and organize the information around such geographic markers?

If you are writing a manual about dogs, are you going to introduce them according to their size, country of origin, temperament, or what?

Richard Saul Wurman, a legendary technical communicator who has written extensively about the issue, has introduced the LATCH concept, an acronym made up of the first letters of the following information organization principles:

- Location
- Alphabet
- Time
- Category
- Hierarchy

Wurman claims that ANY INFORMATION can be categorized neatly along these 5 dimensions and he may be right about that. It's just a useful tool to keep in mind when you are trying to decide how to make sense of your subject matter.

For example, if you're writing a City Guide, you can of course use L (Location) easily and divide the guide into districts, neighborhoods, etc.

Once you do that, you can switch to T (Time) perhaps and talk about what is "old and historic" and what's "brand new" in every location.

How about C (Category)? "Residential" versus "Commercial"? Or "Downtown" versus "Suburbs"?

The possibilities are infinite of course.

So the next time you need to organize information, it might save you time and energy to start with LATCH dimensions and see which ones serve your documentation goal the best.

Technical Writing - Wurman's LATCH Concept of Organizing Information For Technical Documentation
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Ugur Akinci, PhD is a Fortune 500 Senior Technical Writer who loves to share his technical writing tips, tutorials and advice with those who subscribe to his FREE Technical Writing Tips email list at http://www.learntechnicalwriting.com.

Subscribe and download your FREE Special Report "How Much Do Technical Writers Make?" today!

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Top Ten Tips for Writing a Professional Overview or Biography

A professional biography or overview, showcasing your background, experience and expertise, is a necessity for every business owner. This often overlooked marketing tool is an excellent way to introduce you and your business to potential clients and possible strategic business partners. Potentially, it might open up opportunities for speaking engagements, radio or television interviews, or a feature print article. While any information about you and your business is helpful, information that is presented in a professional, well-polished manner can make all the difference in how others perceive you. Consider these important points as you craft your own professional biography.

1. One page wonder.

Your professional biography should be a few paragraphs and kept to one page or less. One page is perfect for copying on the reverse side of a handout or flyer. Several paragraphs, left justified make it easier to read and skim.

Top Ten Tips for Writing a Professional Overview or Biography

2. First, second, or third person?

Always write your biography in the third person. That is, refer to yourself by your name or she/he as appropriate. It sounds more professional as it appears that a third party wrote the text. For example, "Alexandra has been featured in the New York Times, Forbes, Newsweek, and Time magazines."

3. Business in brief.

Not only do readers want to know what you do, but also they want to know who you work with - because they might want to work with you! A professional biography should include a sentence or two about your business niche (or niches) as well as the types of clients you serve. A modified version of your 30-second elevator pitch might be perfect.

4. And the winner is....

Make sure that you include a list of awards that you have received. Readers are interested in knowing about your talents and the organizations that recognize you for them.

5. Organizations.

Include names of the organizations, clubs, or associations to which you belong. A reader's interest might be highlighted at seeing that you belong to the same alumni association or professional business group. Again, these connections might possibly lead to some interesting and exciting business opportunities.

6. Certifications and designations.

Include any professional certifications or designations you hold. Make sure you write out their names in full, rather than use abbreviations. Not everyone might know that CMA stands for Certified Management Accountant. And, perhaps, in a different discipline, it might represent something else - like a Certified Materials Analyst. If you no longer hold a particular designation, but it has played a major role in who you are and what you do, don't hesitate to make a reference to it. For example, "Ann is a former Certified Data Processor and spent the last decade as an adjunct faculty member teaching higher mathematics at the University of Colorado, Boulder." Don't include abbreviations of college degrees, like MBAs as it looks unprofessional. The only exception to this would be for a Ph.D. designation.

7. Published?

Have you written any articles, books, e-courses or e-books? Self-published or not, your works add to your level of professionalism and credibility. Showcase them in your biography and you might earn additional royalties in terms of new clients or other opportunities.

8. Did I mention the media?

Have you been a guest on talk radio or television? Were you or your business featured or even mentioned in a newspaper article? If so, readers want to know. Again, these types of "mentions" add to your credibility and presence.

9. Call me any time.

People who want to know about you will read your biography for just that reason. And, if its compelling, rich, and includes the information they're interested, in, they'll want to contact you. Include complete contact information like your title (if any), name, address, telephone, fax, email, and website address. Make it easy to find this information by including it in the last paragraph of your professional overview.

10. Write, rewrite, and do it again.

After you have written your biography, edit, edit, and edit again. You may need to do a dozen or so revisions before you get it just right. Eliminate extra words, use descriptive words, keep the sentences short but varied in length, and write in the third person. Ask some friends to provide input as well. Make sure to revise your biography regularly to keep it up-to-date and refreshed.

Copyright 2004 by Tara Alexandra Kachaturoff.

Top Ten Tips for Writing a Professional Overview or Biography
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Tara Alexandra Kachaturoff is a business consultant, writer, speaker, Certified Guerrilla Marketing Coach and producer/host of Michigan Entrepreneur Television. Drawing on over 15 years of corporate experience, she coaches executives, professionals, and entrepreneurs on business and lifestyle issues and has been featured in print, radio and television. Her websites include http://www.virtualleverage.com, http://www.tarakachaturoff.com, and http://www.michiganentrepreneurtv.com

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Technical Writing - Definition of Foreword, Introduction, and Preface

Definition of foreword, introduction, and preface OK, let's get started. Easy enough to say, but what do we start with? What comes first, a foreword, an introduction, or a preface? The best way to approach the subject is to look at what they do.

A foreword, if we follow the generally accepted definition in publishing, is an introduction to a book by someone other than the author. It comes right after the Table of Contents, and the pages are numbered with lower-case Roman numerals, e.g., i, ii, iii, etc., rather than the Arabic numerals used for the text of the book.

Ideally, it's written by an expert on the subject of the book who says that the author did a good job writing about the subject. The foreword generally speaks well of the author.

Technical Writing - Definition of Foreword, Introduction, and Preface

A foreword, as the spelling indicates, is a word that comes before. It's not a forward, which is a direction, or a foreward, which is a misspelling.

A preface is usually written by the author of a book and often gives an overview of how the book came to be written, its intended purpose, and to what extent it covers the topic. It may come before or after the foreword, but it usually comes after and follows the same page numbering system. The preface may also include acknowledgements.

An introduction is also written by the author (or, sometimes, the editor). It's an essay that sets up the full topic of a book. It states what the author's point of view is and may indicate what the reader's point of view should be. After reading the introduction to find out what's in the book, the reader can decide whether or not to read it. Since it's part of the text, the pages are numbered with the same numbering system as the text.

Technical Writing - Definition of Foreword, Introduction, and Preface
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If you can write a simple sentence and organize your thoughts then technical writing may be a rewarding field. Become a tech writer and quickly start an extra income stream.

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The Best CV Format

There are many different types of CV available so you may be confused as to which CV will best present your profile, skills, qualifications and work experience. Before just writing down the information, you should research the types or formats of Curriculum Vitae that will present you and your career information in the best possible way in order to achieve an effective CV - one that gets you chosen for interviews.

There are mainly six different CV formats: the Chronological CV, the Performance CV, the Functional CV, the Targeted CV, the Alternative CV and the Universal CV. There are other names and of similar variations of the same, such as the hybrid CV, the Comprehensive CV and the Brief CV.

The Chronological CV is one that lists your education, work history, experience, etc in reverse order of the events. This is the most used Curriculum Vitae; however, it may not be the best CV to use for your situation. If you have just graduated from college for example, you may not possess a list of job specific specialised training, work history, or professional experience. This may be the ideal type of CV for a person that has performed well in his or her career and has plenty of information to add in a chronological manner.

The Best CV Format

The Performance CV is similar to the chronological CV, you can however, add achievements with the information provided in chronological order such as awards and information of the school, company, and a person to contact. This format is great for those with job experience of which to display a company in their work history.

The Functional CV the focus is on your career functions - i.e. an expansion on your skills performed. This format is often used for individuals / managers that are seeking a position in a different field. This CV type is also good for those for trades or technical employees employed on various short term contracts.

The Targeted CV focuses on the vacancy that you desire within a company. With this CV type, you only list education and work history that is relevant to the specific job position. This format is used by people that have been employed in various fields, but wish to focus on one job area or specific job vacancy.

The Alternative CV is one that is often used for creative people and positions. An individual can be a more flamboyant and add more personality to their Curriculum Vitae. This type is used by people that want to focus and advertise themselves rather than their achievements.

The Universal CV can be a mix of all of the above. If you are confused about which CV to use this is the safest one to present to prospective employers. Choosing this format is usually the best way to get the attention you deserve if you are writing your own CV. This CV will display the pertinent information you need in order to be chosen for an interview.

The Best CV Format
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Mike Kelley is a professional CV writer that has expertise in writing a wide variety of CV's for all types of employment. For more information on Best CV Format you can visit http://www.cv-service.org

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How to Write About Yourself - Generating Writing Ideas From Your Everyday Life

New writers often complain that their lives aren't exciting enough to write about. If they haven't had a traumatic childhood, climbed a mountain or battled a life threatening illness, they believe no one will want to hear what they have to say. This is not true. Everybody's life history is unique and a successful writer will exploit their particular set of circumstances and experiences to generate fresh writing ideas and create sellable articles or exciting stories.

Who are you?

Everything about you is a potential source of inspiration. What do you look like? How old are you? What is your ethnicity? Do you have brothers and sisters? Are you healthy? What is the most vivid memory you have from childhood? However mundane you feel your responses are to such questions, your answers will be unlike anyone else's.

How to Write About Yourself - Generating Writing Ideas From Your Everyday Life

What do you do?

Are you working right now? What job do you do? Are you planning to start your own business, retired or struggling to find the right career? There are stories to be told in all of these situations. What about your free time? Are you talented at a particular sport or do you play a musical instrument? What sort of company do you keep? Where do you like to hang out? Where do you take your vacations? Ask yourself questions like this and then think of how your answers could generate ideas for articles or stories.

Where do you live?

Where ever you live, your locality should provide you with plenty of inspiration. What is the latest gossip and are there any big issues affecting your home town right now? What facilities are on offer to residents and visitors? Are there any significant buildings with interesting histories? What are the people like? What do they do to earn a living and how do they spend their freetime? Is it a good place to live and why? Remember that relevant photographs make a feature much more sellable, so get out and about and see what you can find on your doorstep.

Who do you know?

You may feel you are not interesting enough to write about but what about other people? Perhaps some of your friends or family have a story to tell. What about famous people living in your area or somebody who has achieved something special? There are lots of people out their keen to share their experiences and most of them will be only too pleased to be interviewed if asked.

What do you love?

We often write articles that sell when we feel a connection with our subject. If you find something you feel strongly about - write about it. If a news item makes you angry or a newspaper story leaves you in tears - write about it. Write about the things you love to do or the things you would love to have a go at. Being a writer is a great excuse for trying out new experiences or researching subjects you have always wanted to know more about. Immerse yourself in the world around you. Be alert to new sensations and experiences. Just remember to carry a notebook around with you so can get it all down on paper!

How to Write About Yourself - Generating Writing Ideas From Your Everyday Life
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Louise Dop is a successful Freelance Writer and Technical Author. With a degree in Physics and a career history in science and technology she writes about popular science, the craft and business of writing and family and health issues. Keeping up with emerging technologies and topical subjects, she enjoys observing and commenting on all aspects of modern life.

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Resume Writing Tips - How to Create a Powerful Opening Statement

Most professionals would love to land their dream job but when it comes to writing a resume that would qualify them to make the jump; they end up stuck with what to say and how to say it.

Not knowing how to create an interest-generating opening statement is a common problem and can quickly lead to job seeker discouragement before the job search even begins!
Here are 3 tips to creating a powerful opening statement that will quickly get you positive attention:

Tip #1 Create a Qualifications Summary

Resume Writing Tips - How to Create a Powerful Opening Statement

A qualifications summary should go at the very top of your resume. It does not explain what your professional objective or goal is, but it does give a clear and powerful overview of who you are and what you can do. Why don't you want to use a professional objective? Because your resume needs to be focused on what you can do for a company versus opening with a statement that leans towards what YOU are looking for.

Tip #2 Create an Authentic Opening Statement

To maximize your focus and clarity try a simple writing trick:

Begin to write about what you are doing when you are at your very best, followed by your other key strengths and attributes. Do not edit yourself as you freely write up to a page of information. After a quick break, return to what you wrote and begin to highlight the key words and phrases you feel are the most powerful. Your document should be reduced to about half at this point. After another break return to your document a second time and repeat this exercise. Now you have a powerful, authentic and compelling draft statement describing where you really shine!

Tip #3 Use Universal Language

Another common mistake professionals will make is to load their opening statement with industry jargon. Yes if you are a CIO, corporate counsel or a VP of Finance you have very specific language that you use. However your resume has to be written for multiple people in multiple departments. In many cases your resume is being viewed (and thus must be equally compelling) to directors of human resources, division presidents and various managers.

Scan your opening statement for red flags including acronyms that are not spelled out, information on specific companies, too much detailed technical information and sentences that are only decipherable to people intimately associated with what you do.

These key tips will help you to easily create an authentic statement about who you are when you are at your career best, and command the attention of the companies that are looking for someone....just like you!

Resume Writing Tips - How to Create a Powerful Opening Statement
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Would you like to learn how to quickly and easily get more interviews, shorten your job search and increase your salary? Check out my website: http://www.maryelizabethbradford.com - for free articles, free resources and to sign up for my free audio mini-seminar "5 Simple Steps To Find, Focus On and WIN Your Dream Job - Starting Today!" Career marketing expert and nationally certified advanced resume writer Mary Elizabeth Bradford is "The Career Artisan."

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Book Writing - Template For Fast Writing

Just like many other tasks we often get stumped when trying to write our own book, that's where a template can come in handy. One of my favorite is what I call the 101 template.

This template is best when used by some one who is experienced at there subject matter. Such as an accountant who after 10 years decides to write their own book. Now that's not to say that an inexperienced writer couldn't use this template, its juts that they would need to modify the approach some.

In this article I will discuss how an experienced writer could use the 101 template, with ease. The first step is to collect the most common 101 questions that everyone who needs to hire an accountant for example, usually asks.

Book Writing - Template For Fast Writing

Write the common questions down, you may want to organize the questions into some sort of priority. For example what's usually the first question that every prospect asks when they talk to an accountant, is it how much do you cost?

Or is it what services do you provide? Start there, and just add on, you could begin with writing 5 at a time, until you get 100 questions and the last one might be, a question to them such as - Do you have any questions of your own? And the answer might be exactly how the reader can contact you for more information.

Take your time writing these questions, you should even work at writing 200 or 300 that way you can come up with at least 100 really good questions. Its important to write really good questions that could be very beneficial to your prospect.

Let them know that you understand their needs and that you're the one person who can help them. The book lets them know in detail exactly how can help them and the common benefits they could gain from working with you.

Book Writing - Template For Fast Writing
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Paul Godines helps coach's, consultants, groups and businesses to write a book, to market and promote themselves and or their businesses. Paul will also help you price and package your products and services so that you can create a highly profitable coaching practice using your book.

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Top 10 Tips on How To Write About Yourself

Many people find it really hard to write for business and marketing purposes about themselves and/or their product or service - much harder than it is to write about someone or something else. If that sounds familiar, read on; in this article a professional business writer shares her top tips on how to write about yourself and what you do, efficiently and effectively.

1. Before you do anything else, ask yourself not what you want to say, but what you want to achieve with the text. Be honest with yourself and don't be overly ambitious. Once you've clearly identified your objective keep it in mind throughout the writing exercise. You'll find that keeps you on track far more effectively - what you want to achieve should define what you say.

2. Forget modesty. As an experienced salesperson would say, "if you don't think you're good, why the hell should I?" Equally of course you don't want to exaggerate your strengths - that can lead to problems when you're eventually called upon to deliver! But be realistic about what you can do and don't be afraid to describe it in a positive light.

Top 10 Tips on How To Write About Yourself

3. A useful way to achieve tip #2 is to step outside of yourself and regard yourself as a product or better still, as a brand. For the purposes of this exercise you are not Mary Doe the person. You are writing about Mary Doe the brand. It's not as difficult as it sounds; write in the third person to start with, if you find that more comfortable. Imagine you're a colleague writing about you.

4. Bear in mind that whoever reads this text probably won't care much about you; they'll only care about what you can do for them. Structure everything with that in mind. If you need to include factual/statistical information (educational details, qualifications, etc.) then make sure you stick it in a box so it's visually separated from the main text.

5. Where possible, identify the audience who will be reading your text and aim your writing squarely at them. It's possible that the "core" of your text can remain the same for a number of different purposes, with individual "tops and tails" aimed at specific audiences. The more relevant your text is to the reader - telling him/her how you and your service meet their needs - the more successful the text will be.

6. First person or third person? In point #3 we suggest writing in the third person to make it easier for you to regard yourself in an objective light. However there are times when you may need to present your text in the first person - e.g. in a letter or email. Try where possible to use the third person - if for no other reason than it gives you more leeway to write enthusiastically about yourself.

7. Follow the rules of modern business writing; keep it simple. Use "active voice" rather than "passive voice" where possible. Keep your sentences down to a sensible length and use no more than three or four sentences per paragraph. Use cross headings and "pullouts" to break your text up visually and allow the reader to pick up on the main points.

8. Where appropriate, use short clips of testimonials from existing clients or customers. Avoid the pleasantly banal bits and use phrases and sentences that have some meaning and bite. A sentence or two normally is plenty - any more and the reader will probably just skim over it.

9. Be sure that your grammar, spelling and punctuation are right. Although standards have been slipping in the last few years the recent publication of "Eats, Shoots & Leaves" has focused everyone's attention on the tekkie bits of writing again. Goofs of this nature make your text, and you, look amateurish.

10. Do a reality check on your text after you've completed it. Show it to friends and colleagues and ask not if they "like" it, but if they feel it represents you fairly - and if not, why not. Then take other people's opinions on board, but don't lose sleep over them. At the end of the day you probably know yourself, and your market, better than anyone else. Don't be afraid to make final judgments.

Top 10 Tips on How To Write About Yourself
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Best-selling, 30+ times published nonfiction/business author Suzan St Maur helps you write better for all business and social occasions... not only with bespoke written content and editing, but also with over 400 free-to-view articles plus a range of books and eBooks. Great way to brush up your blogging or business English... create a wonderful wedding speech... tweak up your Tweets... liven up your LinkedIn posts... and much more. Drop by for a visit now... http://howtowritebetter.net/

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Proposal Writing - Proposal Writing Samples Don't Tell the Whole Story

Proposal writing samples or examples you find in a web search seem to offer a quick and easy way to prepare a proposal. This is particularly true if you are new to the job or are not familiar with how to approach the task.

You can find plenty of samples and examples on the Internet. Many universities offer samples to help you. You should be able to find samples for scientific research, grant, book, or job proposals.

While each of these disciplines requires many components in common, each focuses on rather different ways of approaching the writing assignment. The amount, type, and structure of the content can vary significantly.

Proposal Writing - Proposal Writing Samples Don't Tell the Whole Story

Business proposal writing involves more than creating or copying a format or an outline to be successful.

When reviewing the samples you find on the Internet, also consider the following tips:

1. Compare the samples or examples to see how closely they align with your business. The format and content must reflect the needs of your client's RFP and the products or services you offer.

For example, the sample might suggest a section where you could talk about free samples or trial offers. If you sell nuclear generators, this section definitely does not apply.

2. Check the credibility of the source.

For example, the source may bring outstanding credentials in sales or graphic knowledge but fall short in correct and effective business writing.

3. Include employees or partners from across disciplines to proofread your drafts and final documents multiple times.

Always include representatives from sales, marketing, customer service, finance, legal, engineering, manufacturing, and production as members of your proofreading team. Each brings specific knowledge and experience that could spot serious roadblocks to submitting a successful document.

Spotting these errors early in the creation of your proposal allows time to correct or improve your submission.

4. Study the RFP as a guide on how to structure or format your proposal. Many times, the originator of the RFP requires bidders to follow a specific structure or format. And, they will clearly spell that out in the RFP.

If they don't, you can follow the format of the RFP as your outline when writing your proposal. In some instances, you can use the Headers from the RFP as your outline.

HINT: Pay special attention to the order in which the Headers appear. They indicate what is important to the client and how the client will review your submission.

5. Develop a strong business relationship with the organization requesting the proposal. Developing that relationship, either in person or on the phone, can yield valuable insights into what the client wants, needs, and expects. This can include information you might not find in proposal writing samples.

6. Always request a post-selection meeting or review. This is particularly true if you are not awarded the contract or order. These meetings or reviews can reveal valuable information about formatting, structure, or approach you might not have found in the proposal samples.

Proposal writing samples are helpful. But your clients many times offer more and better information about what your proposal should look like or how it should be structured.

Proposal Writing - Proposal Writing Samples Don't Tell the Whole Story
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Successful Proposal Writing requires that your written document exhibit 17 qualities. For your FREE instant access to a Special Report that details the 17 Qualities of Successful Proposals, please visit: http://www.proposalwritingsuccess.com

Al Borowski, MEd, CSP, PP - speaking and training on, evaluating, and editing proposals that sell.

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Job Skills - 7 Essential Skills That Are Required For Any Job

In this highly competitive economy, employers are looking for workers who can do more than just fill a vacancy - they are looking for people who can help them grow. While any job has a specific skill set associated with it, companies want workers with "evergreen" job skills that are always useful in changing times.

If you want to find a job that will let you grow professionally, you'll want to make sure that you have skills that will help your company grow right along with you. These skills will make you a highly sought-after candidate in any field, and will help you to keep the job you get:

1. Research skills

Job Skills - 7 Essential Skills That Are Required For Any Job

Nobody has all the information they'll ever need in their head (or on their desk) already, but if you know how to do research, you'll always be able to find the information in a timely manner.

2. Logic and reason

Every company runs into problems, and those problems need to be solved. A firm grasp of logic and reason will make you an invaluable asset.

3. Technological literacy

Computers have taken over the workplace, and every worker needs to have at least a basic level of skill and comfort with modern technology, just to be able to function.

You don't need to have a degree or special training in computers or information technology, but you'll be expected to have a basic level of ability to work with computers.

4. Communication skills

Every job will require you to communicate with other people, in speaking and often in writing as well. Employers are interested in workers who can express themselves clearly in their dealings with supervisors, underlings and co-workers.

5. Organization

A messy desk may be acceptable (though it is never recommended), but a messy approach to your work is never something an employer is looking for. You'll probably have to do a lot of different tasks, each with a different schedule and deadline, and being able to organize your work is crucial.

6. Interpersonal skills

Every workplace has people in it, and those people often have different personalities and temperaments. Being able to work well with others, and communicate across barriers of culture and personality is necessary.

7. Career-minded orientation

If you don't know where you're headed, neither does your company. Having a plan for your own career will make your employer more willing to help you achieve your goals since they will benefit from your growth.

These skills aren't the only ones that you'll need for your specific job, but they are skills that will make you an asset to any employer, and serve you well in any position that you'll find yourself in.

Job Skills - 7 Essential Skills That Are Required For Any Job
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John Glover has been helping people to find jobs for many years. On his website [http://blog.freejobhuntingtips.com] he is offering tips on how to find and keep that perfect job. If you want to go from "Fired" to "Hired" by tomorrow then enroll in John's free 10 day job hunting course today at http://www.freejobhuntingtips.com

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